Innovative methods to increase participation, obtain ideas and increase collaboration.

 Ways to Encouragement and Enticement to Change Behavior with Management encouragement JAM Session with food and fun Events, Contest, Polls RSS feed to inform new information or comment on their watch or interest page, Tutorial, Pilot wiki and blog for practice, Personnel Action Incentives *...
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Your Office could conduct work more openly and publish data online including ways to improve timeliness of the data and target the data to key audiences

The Agency should use their website including blogs to publish a summary of common customer comments and explain the actions they are taking in response to the feedback. Effort should be made to respond according to responders suggestion or comments. Doing so will create better transparency and accountability.
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Ten Points on Gov2.0

Government 2.0, as defined on Wikipedia  is neologism for attempts to apply the social networking and integration advantages of Web 2.0 to the practice of government. William (Bill) Eggers claims to have coined the term in his 2005 book, Government 2.0: Using Technology to Improve Education,...
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